We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.
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Westpac have launched new digital forms for an efficient, easy and fast experience.
Find out more about the experience to start.
Information on opening and closing your accounts with Westpac Institutional Bank.
Information to assist in the establishment and management of Direct Entry, including payroll and/or direct debit facilities.
How to establish and manage term deposits using either Corporate Online or a Westpac form.
Information and forms to establish and manage card merchant facilities, such as EFTPOS facilities.
Repository of all commerical cards forms online
Series 4 is brought to you by Westpac and the Department of Human Services. Series 4 is designed to provide an attractive alternative to money market investments and traditional bank term deposits. It operates electronically, with simple internet based access and is fee free.
This page provides contact information across the Client Service and Management teams and for specialised help desk assistance.
Information and forms for recurring payments, stopping cheques, transaction enquiries, specially printed forms or establishing cheque cashing authorities.
Contact information for your Westpac Client representatives or Help Desks, to assist with your enquiry.
QuickService is Westpac Institutional Banking's online portal which has been purpose built for agencies of the Victorian Government to initiate and manage service requests directly to their Westpac Client Service Team.
Information and registration for Business Online Banking EFTPOS facilities and corporate cards.
Information to establish new users or administrators and to manage new accounts and services in Corporate Online.