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Westpac Verify with Confirmation of Payee

Real-time payee verification helps reduce the risk of Business Email Compromise (BEC) scams and misdirected payments, while streamlining your workflow.


Benefits for your business

Accelerate payee onboarding

Improve your workflows by reducing the time between verifying payee details and completing payment.

Strengthen onboarding safeguards

Establish control around who you pay based on Verify results.

Lower payment scam risk

Help protect your organisation from Business Email Compromise scams1.

Reduce mistakes

Avoid time-consuming and costly mistaken payment recovery.

From FY24 to FY25, Business Email Compromise scams fell by 11% and net customer losses decreased by 26% amongst Westpac Group Customers.

Verification capabilities

Verify payees instantly

Integrate with Westpac’s PaymentsPlus API to verify your payees directly from your systems.

Complete a bulk check

Upload a simple CSV file with multiple accounts to complete a bulk of check of your payment recipients.

View the account name

Access the industry-wide Confirmation of Payee (COP) service through Verify to confirm account details and gain an added layer of confidence.

Tap into extra insight with Verify

If Westpac hasn’t seen many payments to the account you’re checking, we will let you know.

Getting started with Verify in PaymentsPlus

Flexibly choose from a range of integration options.

  • Use the PaymentsPlus portal for individual lookups or bulk file uploads OR
  • Use iLink (SFTP) to submit a file with payee details OR
  • Integrate with the PaymentsPlus API for individual or bulk verification


For technical details, review PaymentsPlus documentation or explore the PaymentsPlus sandbox to see features in action.

More on implementation


Frequently asked questions

PaymentsPlus provides an additional service for verifying PayID® details. It uses a different process than Westpac Verify with Confirmation of Payee, which only checks bank account details.

Bulk uploads for Westpac Verify must be submitted in CSV format.

Westpac Verify with Confirmation of Payee (COP) supports verification for Australian bank accounts only.