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How to set up (or disconnect) bank feeds

Set up a data feed to link your business bank account to your accounting software. Connect to Xero, QuickBooks and MYOB and more.

What is a bank feed?

A bank feed is a data feed that links your business transaction account with your small business accounting software.

Why set up a bank feed?

Bank feeds could save you time on manual data entry and reconciliations and help to provide better visibility and control over your finances.

What accounts can I connect to bank feeds?

You can connect any eligible business or personal account*, including all transaction accounts and saving accounts. Please note, this does not include joint accounts or Credit cards. Credit card transactions can be exported through your online banking. Learn more about on exporting transactions.

How do I connect a bank feed?

A bank feed must be set up with your third-party service provider (software company) before it can be connected in Westpac Online Banking. Contact your provider to find out how.

Once you have established a link to your preferred third-party follow the steps below:

  1. Sign in to Online Banking from a desktop
  2. Select Services
  3. In the Account service section, select Bank Feeds
  4. Select an account (or multiple accounts), then select To third party service provider 
  5. Select Connect feed.

Note: If you are changing your third-party service provider or a user’s access levels, you will need to disconnect your previous bank feed before proceeding. 

Can’t see your third-party service provider in the list? Check with your provider to see if they are registered with Westpac.


How do I disconnect a bank feed?

You can disconnect a bank feed online.

  1. Sign in to Online Banking from a desktop 
  2. Select Services
  3. In the Account service section, select Bank Feeds
  4. Select the Disconnect feed tab, then select an account (or multiple accounts)
  5. Select Disconnect feed.
Things you should know

*Not all accounts are eligible to be connected via a bank feed. These can include loan accounts and accounts requiring multiple authorisations for transactions.

1. The products and services offered by these Third-Party Service Providers may be subject to terms and conditions and fees and charges.  Westpac does not guarantee or endorse the services or products offered by these Third-Party Service Providers.