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HOW TO CONNECT (OR DISCONNECT) BANK FEEDS

Set up a data feed to link your business bank account to your accounting software. Connect to Xero, QuickBooks, MYOB and more.

What is a Bank Feed?

A Bank Feed, also known as a data feed, links your business transaction account with your business accounting software.

Why set up a Bank Feed?

Bank Feeds could save you time on manual data entry and reconciliations and help to provide better visibility and control over your finances.

What accounts can I connect to Bank Feeds?

You can connect any eligible business or personal account*, including all transaction accounts and saving accounts. This doesn’t include joint accounts or personal credit cards. If you’d like to link the data from non-eligible accounts like personal credit cards, you can export the transactions in Online Banking. Learn more on exporting transactions.

Bonus MYOB​ for 12 months

Pay for 1 month of MYOB Business, get 12 bonus months# when you subscribe with your Westpac Business card. New MYOB customers only.

Terms & Conditions apply. Find out more

What online accounting software packages can I connect?

We currently provide Bank Feeds for the following Third-Party Service Providers:

 

  • MYOB
  • Xero
  • QuickBooks Online
  • BGL Corporate Solutions
  • CAPIFY
  • CLASS
  • Desktop Super
  • Eagle Shared Services
  • RECKON
  • SAASU
  • Sage
  • SISS Data Services
  • SuperConcepts

 

 

 

If you don't see your Third-Party Service Provider on the list, we cannot connect to that service.

How do I connect a Bank Feed?

Before you can connect your accounts in Online Banking, you’ll need to set up a Bank Feed with your online accounting or Third-Party Service Provider. Contact your provider to find out how.


Once you've established a link to your preferred Third-Party Service Provider, follow the steps below:

 

  1. Sign into Online Banking from a desktop
  2. Select Service
  3. In the Account service section, select Bank Feeds
  4. Select your accounting provider under To third-party service provider
  5. Then select an account (or multiple accounts) under Account
  6. Select Connect feed.


Note: If you're changing your Third-Party Service Provider or a User’s access levels, you'll need to disconnect your current Bank Feed before proceeding. 

 

How do I disconnect a Bank Feed?

  1. Sign into Online Banking from a desktop 
  2. Select Service
  3. In the Account service section, select Bank Feeds
  4. Select the Disconnect feed tab, then select your existing accounting provider under To third-party service provider.
  5. Select an account (or multiple accounts) under Account.
  6. Select Disconnect feed.
Things you should know

*Not all accounts are eligible to be connected via a Bank Feed. Non eligible accounts include loan accounts and accounts requiring multiple authorisations for transactions.

# New MYOB subscribers only. Must use eligible Westpac card to take up offer between 6 June 2022 and 5 June 2023. Inventory, payroll, online invoice payments and excess bank feeds excluded. T&Cs apply (Note: you will be taken to an external MYOB website).

The products and services offered by these Third-Party Service Providers may be subject to terms and conditions and fees and charges.  Westpac does not guarantee or endorse the services or products offered by these Third-Party Service Providers.