Save time with Merchant eStatements.
Authorised Users of Westpac Live Online Banking can now access Merchant Statements online, securely and paperless.
For step-by-step instructions, use this tool to help you set up and view Merchant eStatements
How do you sign in to Westpac Live Online Banking to view business products?
If you have opted-out of the automatic migration to eStatements, you will still be able to view eStatements in Westpac Live Online Banking in addition to receiving paper statements via direct mail.
If you wish to no longer receive paper statements, you can manage your preferences at any time in Westpac Live Online Banking by selecting eStatement within Statement Settings for Business Networks and Preferences for personal profiles. This preference will apply to the next Merchant Statement cycle. If you have any further queries, you can contact the Merchant Helpdesk on 1800 029 749.
Things you should know
^ For eligible merchant facilities.
1. Your Merchant Member Number (MMN) is a unique account number which represents all merchant service facilities that are used by your business or organisation. Providing the MMN can assist us to easily identify and help you with your merchant service facility. This MMN is visible to the Administrator via Westpac Live. Linked to your MMN you will have associated Merchant numbers (Merchant ID’s) which are identifiers assigned to each individual Merchant product for your business. These are located on your monthly statement.