Transformation
Transformation at Westpac is about delivering practical change that improves how the bank operates for our people, products and customers.
What we do for our customers
We need to continually simplify, evolve and compete in a rapidly changing environment.
We invest in transformation to simplify the way we work, strengthen how we support customers, and continually evolve our products and services to remain competitive in a rapidly changing environment.
Our expertise / impact
Our work delivers tangible outcomes for customers, including simpler interactions, more reliable services, and products that continuously improve over time.
Important information
You’ll have the opportunity to rotate through roles such as project management, change management or business analyst roles across different areas of the bank, such as Consumer, Business or Institutional Banking.
Working with a range of teams and leaders, you’ll contribute to defined problems, deliverables and outcomes within larger transformation programs focused on improving how the bank works, from simplifying processes to improving customer and staff experiences.
- Project Manager: You’ll help to ensure initiatives are delivered on time, clearly scoped and well-coordinated by planning, managing and tracking specific workstreams and milestones
- Change Manager: You’ll focus on how change impacts our customers and teams, not just what is delivered. You’ll support communication and engagement activities, help identify adoption risks, and assist in measuring whether change has been successful
- Business Analyst: You’ll focus on understanding problems, identifying opportunities and gathering requirements to support the design and delivery of practical solutions. You won’t just document work, you’ll be expected to apply judgement, ask questions and propose options.
12-month program with 3 x 4-month rotations.
Only available in Sydney, NSW.
If you want to participate in projects to execute and deliver change, drive value and enhance our customers’ experience, join us and be transformed. We welcome graduates from all disciplines to apply to bring diversity of thought, whilst having a genuine interest in transformation and project execution.
The program will give you an opportunity to learn and contribute in different ways across a range of projects and roles, building practical skills and exposure to concepts such as structured customer focused problem solving, customer journey mapping and delivery approaches used across the bank. This experience helps build a strong foundation for future roles at Westpac by giving you exposure to different teams, ways of working, and areas of the organisation.
Eligibility and how to apply
We’re looking to fill our programs with original thinkers and innovators from all degrees of study. We embrace diversity, recognising the value people bring to us with their individual differences, qualities, ideas and insights.
To apply for our graduate program:
- You must be in your final year of study of a university degree.
- You must have completed an undergraduate or postgraduate degree within the past three years.
- You also need to be an Australian or New Zealand Citizen or an Australian Permanent Resident when you apply.
What you can expect
When you start
You’ll start with us as a permanent employee in February each year. Your program will vary based on the business area where you choose to work.
Throughout the program
We’ll provide loads of learning and support to help you make the most of the experience. The program is structured to help you identify your focus areas. Tailored training sessions build and strengthen your technical and soft skills - accelerating your personal and professional career development.
Day-to-day
You’ll complete a rotational program to help you to learn about different parts of your business area. It’s packed full of different roles, teams and project experiences. At the end of your program, you’ll be supported to find a role that best suits your capabilities and interests.
Expect to contribute from day one and have an impact on the business.
Expect plenty of opportunities to get involved in grad life where you can build your networks and friendships with those you work with, including business leaders, project leads and program sponsors.
Expect to be able to give back. Join numerous communities, volunteering and sustainability initiatives - rounding out your whole work life experience.
What our graduates have to say
As a Transformation Graduate at Westpac, no two days are the same. This environment is dynamic, fast-paced, and at the forefront of organisational and technological change.
My week is a mix of project workshops, stakeholder meetings, and focused delivery work – from building Power Apps and automations to improve process efficiency, to supporting large-scale transformation initiatives. I’ve rotated across Corporate & Institutional Banking, Business Lending, and One Commercial Bank (UNITE, Business & Wealth), taking on different roles including Business Analyst and Change Manager, and gaining exposure to diverse parts of the business. With opportunities to complete certifications in Agile Methodologies and Lean Six Sigma, there is always an opportunity to grow.
Alongside my formalities, my week is filled with coffee connects with team members and new contacts, lunch with fellow grads, and after-work networking drinks here and there. This program offered engagement at all angles.
One of the highlights has been the opportunity to connect and network with people across the bank – whether through cross-functional project work, coffee connects, or my role as Events Lead in the Graduate Engagement Committee. The program offers strong support and continuous learning opportunities, helping you grow quickly while taking real ownership early in your career.”
Tiffany, 2025 Transformation Graduate
“If you're looking for a program that gives you real ownership early, broad exposure across the business, and the chance to make a tangible impact – the Transformation Graduate Program is a great place to start. A typical week for me involved a mix of analysis, delivery and stakeholder engagement, with each rotation bringing new teams, priorities and challenges. I worked across initiatives spanning process improvement, customer experience and digital onboarding uplift, including analysing data and information whilst collaborating with cross-functional teams to shape and refine solutions.
What I found most valuable was the level of ownership and trust given early on, balanced with strong support from experienced colleagues who were genuinely invested in my development. The program provided meaningful, hands-on learning and exposure across the organisation, helping me build a strong skillset, expand my network, and gain a well-rounded understanding of how Westpac operates.”
Megs, 2025 Transformation Graduate
Explore other graduate programs
See all Graduate and Summer Intern programs.
Digital
Drive innovative digital solutions in banking across online, mobile, and other digital channels.
Customer Service & Operations
Where meaningful work drives real change – supporting customers and communities to thrive through every experience, every day.