Consumer
We embrace diversity and create opportunities to help you dream big and fulfill your potential while supporting customers to build better futures.
What we do for our customers
Our people are our edge
Join a team where our people are our greatest strength. As part of our Consumer Graduate Program, you'll support our renowned franchise and world-class brands.
Customer centric excellence
It starts with caring for our customers. It’s our strength, agility and heart that gives our customers the confidence to navigate change and forge new paths.
Strategy and insight
Contribute to crafting customer-centric strategies, gain in-depth knowledge of our customer-facing teams, and help create opportunities for customers to build better futures.
Important information
Develop a broad knowledge base and deepen your skillset whilst forming professional networks to enhance your success.
Engage in a diverse range of rotations including Product Lines (Mortgages, Cash & Transactional, Consumer Finance), Sales Effectiveness & Change, as well as Risk and Compliance teams.
15-month program with 3 x 5-month rotations.
Sydney, NSW; Melbourne, VIC; Brisbane QLD, Adelaide SA.
If you have a drive to exercise your passion for customer relationships and thrive within a team environment, we have you in our sights. We welcome graduates from all degree disciplines who are passionate about helping customers create better futures.
Join us and be a part of something extraordinary. Your journey to a fulfilling and dynamic career starts here!
You’ll gain experience across a diverse range of areas and build a broad knowledge base, enabling you to fast-track your success. Kick-start your career in roles such as Product Manager, Associate Business Analyst, Operations Manager, Change Manager, Performance Manager and many more.
You will have the opportunity to tap into a range of roles within the broader Consumer Banking Division!
Eligibility and how to apply
We’re looking to fill our programs with original thinkers and innovators from all degrees of study. We embrace diversity, recognising the value people bring to us with their individual differences, qualities, ideas and insights.
To apply for our graduate program:
- You must be in your final year of study of a university degree.
- You must have completed an undergraduate or postgraduate degree within the past three years.
- You also need to be an Australian or New Zealand Citizen or an Australian Permanent Resident when you apply.
What you can expect
When you start
You’ll start with us as a permanent employee in February each year. Your program will vary based on the business area where you choose to work.
Throughout the program
We’ll provide loads of learning and support to help you make the most of the experience. The program is structured to help you identify your focus areas. Tailored training sessions build and strengthen your technical and soft skills - accelerating your personal and professional career development.
Day-to-day
You’ll complete a rotational program to help you to learn about different parts of your business area. It’s packed full of different roles, teams and project experiences. At the end of your program, you’ll be supported to find a role that best suits your capabilities and interests.
Expect to contribute from day one and have an impact on the business.
Expect plenty of opportunities to get involved in grad life where you can build your networks and friendships with those you work with, including business leaders, project leads and program sponsors.
Expect to be able to give back. Join numerous communities, volunteering and sustainability initiatives - rounding out your whole work life experience.
What our graduates have to say
“Prior to joining Westpac’s Graduate Program, I worked as an Investment Banking Analyst, after completing an internship program and graduating with a Bachelor of Economics. I have always been interested in understanding consumer behaviour and the interplay of macroeconomics but was after an opportunity that would allow me to help others and engage more closely with customers and their needs – hence, Westpac! I was drawn to Westpac’s Graduate Program as it offered opportunity to explore different areas of the bank, allowing me to develop an understanding of the type of work I enjoyed. Culture also played a big part in my decision to join the bank – from day one, I was able to immerse myself within my team and feel like my work was valuable. The Graduate program was an incredible experience, where I gained perspective, skills, exposure and understanding across Mortgages, Cash & Transactional Banking and Business Lending. Outside of work, I enjoy playing tennis and going to reformer Pilates classes, alongside learning Danish and reading.
Since rolling off the program…
I am a Product Manager in Cash & Transactional Banking. I focus on end-to-end campaign development to support go-to-market propositions in Savings & Investments, across Consumer and Business products. This is overlapped with my role of championing customer advocacy for the Line of Business through Net Promoter Score and complaint insights. The Westpac Graduate program proved to be an engaging and diversified experience, and I look forward to exploring all that Westpac has to offer.”
Zara, Consumer Graduate 2024
Explore other graduate programs
See all Graduate and Summer Intern programs.
Human Resources
Work to deliver a first class people and culture strategy that has great pride in its focus on diversity.
Business & Wealth
Join our Business & Wealth Grad Program - support customers, embrace diversity, and unlock your potential to create better futures.