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ATM security

ATM security tips

  • Be aware of your surroundings
  • Before inserting your card, check if there is anything unusual on or around the ATM, especially right around the card reader slot
  • Stand close to the ATM and use your free hand to cover the keypad when entering your PIN
  • Do not push your card during the entry process and do not pull your card during the exit process
  • Report anything suspicious to Westpac on 1800 022 022, even if it appears to be trivial – your action could prevent others from being the victim of ATM fraud
  • Never give your PIN to anyone or write it down
  • Check for any unusual transactions on your bank statements

Call 1800 022 022 (24 hours a day, 7 days a week)
for any ATM enquiries and service difficulties.