Property and security request form

Complete this form if you're selling your property, paying off your home loan, updating security, porting your current loan or refinancing to another lender.

Let's help you get started

I'm selling my property

You can either pay out and close your home loan, or transfer it to a new property with loan portability. We’ll guide you through both options.

I've paid off my home

Congratulations on this life-changing milestone. There are just a few steps left to discharge your home loan. we’ll walk you through the process and any costs involved.

 

I’m updating my loan security

Do you need to make a change to your home loan security? Whether it's removing a Guarantor, closing a linked term deposit or requesting a change to security, we'll take you through the steps.

Thinking of switching banks?

Before you make the move, let’s talk.

A quick 15-minute chat could save you the hassle of paperwork, break costs, and starting over. We’d love the chance to help you stay.

Call 8am-8pm, Mon-Fri and 9am-6pm, Sat (Sydney time).
Request a callback 1800 807 693

To begin, please answer the questions below

Are you the borrower?


When using this form, we collect personal information on the Borrower(s) and anyone completing requests on their behalf.
At any time during the request process, we may contact the Borrower(s) and any person completing the form.


Privacy Statement

Our Privacy Statement explains how we collect, use and disclose your personal information and credit-related information.
Our Privacy Statement also provides information about how you can access and correct your personal information and make a complaint.
You can read our Privacy Statement online or by calling us on 132 032.

 

Do you have Online Banking access?



Start form

If you are an existing customer under the Australian Government’s 5% Deposit Scheme (previously called the Home Guarantee Scheme), please complete this
Property and Security Request Form.



Start form


When using this form, we collect personal information on the Borrower(s) and anyone completing requests on their behalf.
At any time during the request process, we may contact the Borrower(s) and any person completing the form.


Privacy Statement

Our Privacy Statement explains how we collect, use and disclose your personal information and credit-related information.
Our Privacy Statement also provides information about how you can access and correct your personal information and make a complaint.
You can read our Privacy Statement online or by calling us on 132 032.

 

Select who you are in relation to the borrower
 

Things you should know

Conditions, credit criteria, fees and charges apply. Residential lending is not available for Non-Australian Resident borrowers.

This information is general in nature and has been prepared without taking your personal objectives, circumstances and needs into account. You should consider the appropriateness of the information to your own circumstances and, if necessary, seek appropriate professional advice.

Any tax information described is general in nature and it is not tax advice or a guide to tax laws. We recommend you seek independent, professional tax advice applicable to your personal circumstances.

Key Fact Sheet for Home Loans