Managing unplanned moments
We understand life has its ups and downs. We're here to help in those tough times with information, tools and tips.
Navigating the loss of a job
Whether you're facing the prospect of redundancy or have recently lost your job, we’re here to help you during this difficult time.
Separating from a partner
Leaving a partner can be complex. Help in a separation starts with guidance to safeguard your money, winding down joint finances and ultimately regaining your financial independence.
Loss of a loved one
We know this is a difficult time, and a difficult conversation. We are happy to talk to you in person, or over the phone – whichever way you choose. When you’re ready we’re here to help make things as easy as possible so that you can focus on your family at this time.
Dealing with fraud
Being a victim of fraud or scam is an unpleasant experience. We're working 24/7 to safeguard your personal information and to protect you from online fraud. Learn about how we’re here to help with Westpac Protect, and the simple steps you can take to help protect yourself.
Experiencing financial difficulty
Tough times can happen to anyone, and that’s when we're here to help more than ever. You can get back on track, as you explore simple options and practical relief.
Diagnosed with a serious illness or injury?
We’re here to help you get prepared and make things as easy as possible so that you can focus on improving your quality of life.