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For bank statement enquiries, including the identification of deposits and debits, tracings, vouchers retrieval and dishonours, contact:

Transactional Solutions Team

Ph: 1800 150 140
Fax: 1800 150 121
Email: transactionalsolutions@westpac.com.au

For Corporate Online assistance, contact:

Corporate Online Support Helpdesk

Ph: 1300 134 291

For enquiries on direct entry processing and recall of transactions, contact:

Direct Entry Operations

Ph: 1300 360 406
Fax: (02) 9767 1113

For operational enquiries regarding your Payments Processing Service, contact:

Payment Processing Service Operations

Ph: (02) 9806 4316

For exchange rate or money market enquiries, contact:

Financial Markets Dealer
Ph: 1800 645 521

For day-to-day transactional banking operational and/or service issues or enquiries (new account opening and updated signatories, electronic banking solutions, fee enquiries.

Government Enquiry Email: saclientsevice@westpac.com.au

Fiona Barty – Client Enquiry Manager
Global Transactional Services
Westpac Institutional Bank
Level 19 Westpac House
91 King William St  Adelaide SA 5000
Ph: (08) 8230 2109
Fax: (08) 8113 2070

Justin Obst - Client Enquiry Manager
Global Transactional Services
Westpac Institutional Bank
Level 19 Westpac House
91 King William St  Adelaide SA 5000
Ph: (08) 8230 2162
Fax: (08) 8113 2070

Kamini Kumaran – Client Service Manager
Global Transactional Services
Westpac Institutional Bank
Level 10 360 Collins Street
VIC 3000
Ph: (03) 9608 4814
Fax: (03) 8668 1116

For any new transactional product requirements contact:

George Fotoulis
Associate Director
SA Government Client Service
Westpac Institutional Bank
Level 19 Westpac House
91 King William St
Adelaide SA 5000
Ph: (08) 8230 2106
Fax: (08) 8113 2070
Email: gfotoulis@westpac.com.au

For matters other than transactional banking, contact the Government's Relationship Manager:

Warren Camps
Director
SA Government Client Service
Westpac Institutional Bank
Level 19 Westpac House
91 King William St
Adelaide SA 5000
Ph: (08) 8230 2088
Fax: (08) 8113 2070
Email: wcamps@westpac.com.au