We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.
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Deposits can be made at a Westpac branch by:
Include the following in the BED:
BED and coin bags can be collected from your local Westpac Branch. Should you wish to order additional Business Express and/or coin bags, please complete the and send to:
Enquires can be made by calling 1800 733 394. No orders will be taken over the phone.
Delivery is generally 2 working days in the Sydney metro area and 3 working days for all other NSW areas.
Westpac is authorised in the United Kingdom by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Westpac operates in the United States of America as a federally chartered branch, regulated by the Office of the Comptroller of the Currency.