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Client Service

Who do I contact for day to day client service?

For general enquiries on operational banking issues (new accounts opening and updated signatories, electronic banking solutions and fees and merchant enquiries), contact:

Cluster Contact
Justice Annu Thatte
Client Experience Manager
Ph: (02) 8253 3276
Email: nswgovernmentservice@westpac.com.au
Family and Community Services
Planning and Environment
Premier and Cabinet
Asif Ahmed
Client Experience Manager
Ph: (02) 8254 5904
Email: nswgovernmentservice@westpac.com.au
Industry, Skills and Regional Development   Garry Franklin
Client Experience Manager
Ph: (02) 8254 1802
Email: nswgovernmentservice@westpac.com.au
Transport and Infrastructure Morina Tjhin
Client Experience Manager
Ph: (02) 8253 7621
Email: nswgovernmentservice@westpac.com.au
Finance, Services and Innovation
Service NSW

Natalie Micallef
Client Experience Manager
Ph: (02) 8254 5476
Email: nswgovernmentservice@westpac.com.au

Treasury
Education
Nimeet Tanna
Client Experience Manager
Ph: (02) 8254 1319
Email: nswgovernmentservice@westpac.com.au
Health Sarah Gachengo
Client Experience Manager
Ph: (02) 8253 3215
Email: nswgovernmentservice@westpac.com.au

If I need to escalate an issue, who should I contact?

Murray Wilson
Service Manager, Public Sector
Ph: (02) 8254 2489
Mob: 0466 347 306
Email: murraywilson@westpac.com.au