Improve your scam awareness
Get 3 months of complimentary access to an interactive scam-awareness experience designed for small businesses.
What is Phishy or Not?
At Westpac, we're committed to helping business customers navigate the challenges that come with running a business. As part of that commitment, we're offering eligible customers three months of complimentary access to Phishy or Not?, an interactive scam-awareness and education experience provided by Lively.
Phishy or Not? is designed to help businesses recognise and respond to potential scams through practical, scenario-based learning.
Rather than traditional training modules, participants work through realistic scam scenarios based on the types of phishing attempts businesses encounter every day, including email, SMS, social media, and voice calls.
The experience is designed to help build scam-awareness, confidence and practical decision-making skills through hands-on learning that can be completed at your own pace.
Eligible customers can access the experience at no extra cost for three months. Participation is entirely optional and registrations are subject to availability.
Why businesses are exploring Phishy or Not?
Practical learning
Work through realistic scam scenarios based on the types of attempts businesses may encounter across email, SMS, social media, and other digital channels.
Flexible participation
Browser-based and self-paced, allowing business owners and members of their team to participate at a time that suits them.
Used across Australia
Phishy or Not? has been tested and deployed across various commercial, government and professional organisations, as well as a range of education environments.
Protect your business and banking
Westpac provides resources, tools and guidance to help businesses stay informed about cyber threats and scams. Visit the Protect Your Business Hub to learn about the steps you could take and the features that we have to help make yourself and your business a harder target for scammers.
Ready to learn more?
Eligible customers can access Phishy or Not? for no extra cost for three months.
When you select Continue, you will leave the Westpac website and be directed to Phishy or Not?, an independent service provided by Lively.
External site notice
By selecting Continue, you will be directed to Lively's website to access the Phishy or Not? scam-awareness experience. This service is provided independently by Lively. Any information you provide will be collected and handled by Lively in accordance with its terms and privacy policy. Registrations are subject to availability.
Frequently asked questions
Phishy or Not? is an interactive scam-awareness experience designed to help businesses recognise and respond to potential scam attempts through practical, scenario-based learning.
The experience is operated and delivered independently by Lively, a Learning Agency. Westpac is making complimentary access available to eligible customers. Complimentary registrations to Phishy or Not? are subject to availability.
No. Participation is completely optional.
Eligible customers can access this experience at no extra cost for three months from their sign up date.
If you choose to register, you'll create an account directly with Lively. The registration process requires participants to provide their name and email address.
Westpac will only receive aggregated reporting and does not receive individual customer results for the training modules and accessories. This can help us better understand the types of support businesses might need to help avoid phishing or scams.
No. Westpac will not share any of your personal or banking information with Lively. If you choose to register, you will need to provided Lively with your name and email address as part of the registration process. You will not be asked to provide any payment or banking details.
Once registered, you'll receive three months of complimentary access from your sign up date. Registrations are open until 8 May 2027, subject to availability. Customers who register before this date will continue to have access to Phishy or Not? for three months from the date they sign up.
Your complimentary access to Phishy or Not? will end three months after your registration date. If you would like to continue using Phishy or Not? after your complimentary access period ends, you may be able to arrange this directly with Lively. Any ongoing arrangement would be between you and Lively and would not be part of the Westpac customer campaign.
Yes. Eligible Westpac business customers may choose to share the registration link with members of their team. Team members who register directly with Lively can access Phishy or Not? under the same campaign terms and conditions. Participation is optional and subject to availability.
Things you should know
Phishy or Not? is an online cyber safety and scam-awareness training experience operated by Lively, a Learning Agency (ABN 12 678 639 819), an independent third-party provider. For more details visit www.livelyco.com.au.
Participation is entirely optional and registrations are subject to availability. If you choose to take part, you will access the service directly through Lively and create an account with them.
If you register, information you provide to Lively will be collected and handled by Lively in accordance with Lively's terms and privacy policy.
Westpac is making eligible customers aware of the offer. Westpac does not operate the Phishy or Not? service and is not responsible for its content or performance.