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Our Values

Help us continue a 200 year tradition of service.

When we started as Australia’s first company in 1817 we wanted to deliver exceptional service and to help the Australian economy thrive. More than 200 years later our goals remain the same.


Our values describe what we stand for, what we believe in, and reflect our aspiration to be one of the world’s great service companies.

Our Values

  • Integrity we earn trust by demonstrating the highest standards of honesty and ethical behaviour
  • Service – we are here to help and delight our customers
  • One Team – we collaborate to deliver the best outcomes for our customers and the company overall
  • Courage – we challenge the status quo and find a way to make things better
  • Achievement – we strive for excellence and deliver results.