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Westpac surveys

Westpac engages with a number of external research partners to conduct market research surveys. These provide an opportunity to give feedback on your experiences with Westpac, as well as identify areas of improvement. Your participation in these surveys is voluntary, and you can choose to opt out at any time.

Westpac’s external research partners will NEVER ask you to disclose personal details such as:

  • Your date of birth
  • Your credit card number or expiry date
  • Your account numbers or account balances
  • Your driver’s licence number
  • Your passwords or PIN
  • Your address.

Please do not provide any of the above information to anyone claiming to be from Westpac (either via phone call, email, SMS or other message type).

Westpac is using the following phone number (+61488805841) to contact our customers about participating in these surveys.