We know this is a difficult time, and a difficult conversation. Being prepared will help. Here’s what you need to know and what to have with you.
You might prefer to talk to a real person in a branch or over the phone. Our branches and the specialist Estates Management team are here to support you.
When you’re dealing with a bereavement, we know you can feel pretty overwhelmed. Here’s a step-by-step process to make things as straightforward as possible.
Knowing who to notify and understanding the different legal terms can be confusing. These handy checklists and frequently asked questions may help.
How the banking and wealth products of bereaved customers are affected after the notification of a bereavement
Need help with teminology? We have a glossary of terms which can help you make sense of the jargon.
Download Bereavement Support guide (PDF 1MB) - A comprehensive 30 page guide supporting you after the loss of a loved one
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