The Westpac App
The Westpac App can help in more ways than you’d expect
Check your balance without signing in
Check up to 3 account balances without signing in or drag and drop transfer in just a few taps with Quick Balance.
Access your statements and transactions
Looking for a transaction, payment or deposit? Search up to 3 years of transaction history in the Westpac App.
Make transfers and payments
You can now perform more types of payments with Mobile Banking including recurring payments and creating international payments.
Never forget your password
You can sign into the Westpac App with your fingerprint or iPhone Face ID – facial recognition software available on compatible devices.
Find out how
Get banking reminders
Get helpful reminders like credit card repayments or transaction and security notifications when there are changes to your account.
Find out how
Find it fast with Smart Search
Use search to manage your cards, access statements and reports and gain quicker access to features such as cardless cash, pay payees and open a new account.
Know more
Contact us in the App
Sign in, tap ‘contact us’, skip the automated questions and talk to the right person not a phone menu. Prefer to chat?
We're available 24/7.
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You can make payments with
Protect and manage your cards
Avoid the hassle of immediately cancelling a misplaced card – by putting a temporary block on it in the Westpac App.
Your card will be locked for up to 15 days while you look for it, you can unlock it at any time. Any direct debits connected to the card may be declined.
Identify unknown transactions on the App
You can now easily identify unknown transactions with Look Who’s Charging feature. You will see more details like the trading name and logo, a map of the transaction location, an address, phone number and website if available.
Keep track of your Savings Goals
Bucket your savings into different goals within your Westpac Life Account.
Know how much you need to put away regularly to reach your goals and put your savings on autopilot by setting up recurring transfers to your individual savings goals.
Digital Card
Access your Digital Card in the app, where your CVC is dynamic and refreshed every 24 hours for added security.
Westpac Protect™ Security Guarantee
If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.
Things you should know
Quick Balance: Only eligible accounts can be displayed. Available on compatible devices with supported operating systems. View the full list of compatible devices and supported operating systems at westpac.com.au/devices.
Cardless Cash: use Cardless Cash to withdraw cash without a debit card from any Westpac Group ATM in Australia (daily and weekly limits apply) Eligible transaction accounts include: Westpac Choice Accounts, Westpac 55+ and Retired, Westpac Choice eAccount, Classic, Classic Plus, Personal Cheque, Basic Account, Westpac One, Westpac One Basic and Westpac One Premium. Read FAQs for more details.
Connect: Standard call charges apply. Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.
Online Banking Terms and Conditions apply.
Westpac Mobile Banking applications are only available for use by Westpac Australia customers.
Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply. Westpac branch and banker locations are available within Australia only. Westpac, St.George, Bank of Melbourne and BankSA ATM locations are available within Australia, and Global Alliance ATMs are available worldwide.
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