FAQs
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Travel Companion (11)
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What is Travel Companion?
Travel Companion is a new feature available on the home screen of the mobile banking app...
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Who can use Travel Companion?
All Westpac customers can use this feature when traveling...
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Which countries is Travel Companion available in?
You can use your Travel companion in all countries, by tapping the Travel Companion button...
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How can the currency conversion feature help me?
The currency converter tool gives you an indicative exchange rate by allowing you to key in...
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How can Travel Companion help me when I’m overseas?
Travel Companion allows you to convert currencies into AUD, and allows you to easily locate nearby...
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How does the ATM locator connect me to a nearby ATM?
The ATM locator will find nearby partner ATMs, allowing you to withdraw money without...
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How do I install the Travel Companion feature?
Simply update your Westpac mobile banking app...
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What devices are eligible to use Travel Companion?
Travel Companion is available to devices operating on the AndroidTM system 6.0 and above...
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What does the ‘Contact Us’ feature do?
The 'Contact Us' feature makes it simple to get in touch with Westpac when you're traveling...
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How do I turn on/off the travel notifications?
Before logging into the app, go to the menu on the left hand side of the screen. Choose 'Travel Settings'...
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How do I turn the feature off?
Before logging into the mobile banking app, go to the menu on the left hand side of the screen...