Responding to COVID-19
COVID-19 videos
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Customer stories: Manly Spirits Co.
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Customer stories: BodyMindLife
Operating your business during COVID-19
Business planning
Business planning could help your business maintain stability during uncertain times.
- How to navigate your business through hibernation
- The importance of planning in times of crisis
- How to make a business plan for your side hustle
- 3 of the top side hustles that have come out of COVID-19
- Business loans for startups in 2020
- Angel investors: A source for new business capital
- Preparing your business for the new financial year
- Who Gives A Crap: Managing supply and demand in a crisis
- Phase 2 of the Coronavirus SME Guarantee Scheme: What you need to know
- Instant asset write-offs for you business
- NSW introduces new COVID-19 rules for businesses
- 6 things to consider before reopening your business
Business resilience
Tips to build business resilience during COVID-19.
- 5 tips for developing business resilience
- Help creating a business recovery plan
- How Three Blue Ducks are preparing for eased restrictions
- What does Step 3 of eased restrictions mean for your business?
- 5 things your business can do to prepare for a second wave
- How to find business loans with bad credit
- Business loans: 5 things that could impact your eligibility
- Smarter asset management: 5 tips from an expert
- How can the effects of a recession impact your business?
Pivoting your business
Help to pivot your business during the crisis.
- 5 tips to help you pivot your business
- Digitise your business in 5 steps
- Risk vs return: knowing when to business pivot
- 5 tips for a successful business pivot
- How to finance a pivot to achieve business growth
- How a lean business model could help you stay competitive
- From side hustle to successful SME: donut queen Kate Williams shares her story
Future of work
Some insights and lessons learned from the COVID-19 crisis.
- Three Blue Ducks: 3 things COVID-19 has taught us
- How the future of work is likely to change
- How COVID-19 has fuelled a wave of business innovation
- What does workplace culture look like during COVID-19
- How do you find business investors in the middle of a pandemic
- The Captain’s Balcony: How we're weathering the COVID-19 downturn
- Business across borders: Navigating COVID-19 at Anna Thomas
- What impact could the US election have on Australian small business?
- Lobby Café: Winning customer hearts with personalisation during COVID-19
- TAFE and Westpac: How to gain new skills during COVID-19
Communicating with your customers
Talking to your customers
Tips for building better relationships with your customers.
Marketing strategy
Help with attracting new customers with your marketing strategy.
- 4 ways to show customers you're still open for business
- 4 tips for social media marketing during COVID-19
- 3 marketing strategies to attract new customers
- 4 tips for promoting your brand repositioning
- The dos and don'ts of brand repositioning
- How to create a digital marketing strategy for your business
Managing your cash flow during COVID-19
Cash flow management
Help with managing your cash flow during challenging times.
Improving your business cash flow
Tips to maintain cash flow during COVID-19.
- How to track and improve your cash flow
- 5 helpful ways to source alternative income streams
- What COVID-19 means for your EOFY statement
- Ecoloads: How we increased our revenue streams
- 5 tips for improving your business efficiency
- 5 tips to help your digital transformation
- 5 ways to grow your business in a COVID-19 world
Managing staff and working remotely during COVID-19
Managing your people
Help with managing your staff and maintaining your workforce.
Working from home
Help during COVID-19
COVID-19 support
A helping hand for your cash flow during COVID-19.
Download our COVID-19 checklists and guides
- COVID-19: a helpful list of support services and information (PDF 601KB)
- Steps to consider taking as the COVID-19 situation continues to evolve (PDF 641KB)
- Continuity planning for your business (PDF 162KB)
- COVID-19: Helping you manage your business cash flow (PDF 326KB)
- Preparing your business for the new financial year checklist (PDF 71KB)
- Checklist: 12 measures to help keep COVID-19 at bay in your business (PDF 41KB)
Banking and payments
Doing your banking during COVID-19
Help with setting up your business banking online.
Taking payments during COVID-19
Tips for taking payments during COVID-19.
Things change, we'll change with you
Find tools and resources you need to help manage your business cash flow and a range of lending options, no matter what stage you're in.
Things you should know
This information is general only and does not constitute any recommendation or advice. It is current at the time of publication, and is subject to change. It has been prepared without taking account of your objectives, financial situation or needs. Because of this you should, before acting on the information, consider its appropriateness, having regard to these matters. Consider obtaining personalised advice from a professional financial adviser and your accountant before making any financial decisions in relation to the matters discussed in this document, including when considering the finance options for your business.