Fair Work Ombudsman Enforceable Undertaking

Westpac Banking Corporation has undertaken a review of its employee entitlements and determined that a number of employees had unintentionally not been paid correctly.
 

Westpac takes its obligations and the entitlements of its employees extremely seriously and sincerely apologises that these errors occurred. Westpac has written and apologised to all impacted current and former employees who could be located. Everyone who has been located has been repaid with interest.
 

Westpac self-reported to the Fair Work Ombudsman (FWO) in 2020 that it had contravened its obligations under the Fair Work Act and applicable Westpac Group Enterprise Agreements.
 

Westpac has now entered into an Enforceable Undertaking with the FWO to ensure its ongoing compliance and to avoid the situation arising again. A copy of the Enforceable Undertaking can be accessed on the FWO’s website.
 

If you have an enquiry about this matter, you can email wbcpayroll@westpac.com.au
 

Alternatively, you can contact the FWO via www.fairwork.gov.au or on 13 13 94.
 

Westpac thanks the FWO for its assistance in working through this issue.