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Welcome to the Family Banking program. We operate multiple brands including Westpac, St.George, Bank of Melbourne, BankSA, BT Financial Group and RAMS.

If you’re a family member of a current Westpac Group employee or contractor, you may be eligible to access our Family Banking program. Are you eligible?

The Benefits of the Program

  • Everyday Banking - Everyday transaction and savings products to help your family better manage and grow your money.
  • Credit Cards: Whether you’re after a low interest rate or rewards points, you could be eligible for a great introductory offer.
  • Personal Loans: We’ll help you find the right personal loan for you, in the moments that matter.
  • Home Loans: Access to competitive Standard Variable Rates or Fixed Rate loans products.
  • Investing: Family benefits across BT Invest, BT Panorama, Westpac Online Investing and St George Direct Shares.

How it works?

1. Request a call back

Please complete the below enquiry form if you are interested in joining the program

2. We'll get in touch with you

We will contact you by phone to confirm eligibility and discuss the program

3. Ongoing support

Once registered, gain access to our exclusive program and dedicated Employee & Family Banking hotline.

Your details

Westpac Group employee details

What are you interested in?

The personal information entered on the form will only be kept and used to contact you (unless you are already a customer or subsequently become a customer).

For more information about Westpac's collection, use, storage and disclosure of personal information (including how privacy complaints can be made), please see our privacy policy.



Enquiry Submitted

Thanks for your enquiry, our Family Banking team will get in touch with you as soon as possible.





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Frequently asked questions


Family benefits aren’t automatically applied. The account holder will need to speak to a member of our Family Banking team to have any benefit applied.

Family benefits can be applied to new or existing eligible products on request only; while the eligible family member’s related employee/contractor is a current employee or contractor of the Westpac Group; – if the eligible family member isn’t in breach of any of the terms and conditions applying to any Westpac Group product.

Eligible family member will need to speak to a member of our Family Banking team to obtain these offers. If family benefits are applied to an existing product, the relevant benefits won’t be applied retrospectively (e.g., there will be no change in interest or fees already paid).

Once family benefits have been applied to a product, they’ll apply for the ‘life of the product’ unless otherwise stated. ‘Life of the product’ means while the account is kept under its original terms and conditions, the prevailing family benefits rates and discounts continue to apply even after the related employee or contractor leaves the Westpac Group.

Family benefits won’t be removed if the eligible family members related employee or contractor ceases being a current employee/contractor of the Westpac Group. An eligible family member may, however, end their family benefits at any time by notifying the Westpac Group in writing and indicating the date they would like the family benefits to end.

The Westpac Group have a specialised phone-based banking team for Employees and registered Family Banking customers. This team is available Monday to Friday 8am to 8pm (AEST) by calling 1300 360 114.

Please note that a family member is required to be formally registered prior to gaining access to this service. 

Unless otherwise stated, family benefits cannot be taken in conjunction with, or in addition to other special offers, negotiated rates or discounts offered by Westpac Group or its subsidiaries.

Westpac Group reserves the right to withdraw, supplement or vary any aspects of family benefits at any time. We will, where possible, give you notice of such changes in writing, in advance of the date of the change.

Any changes to family benefits’ rates and discounts offered, will where possible, be disclosed to you no later than the date of the change.

Things you should know

Conditions, fees, and charges apply. These may change or we may introduce new ones in the future. Full details are available on request. Lending criteria apply to approval of credit products. This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the disclosure documents for your selected product or service, including the Terms and Conditions or Product Disclosure Statement, before deciding. Unless otherwise specified, the products and services described on this website are available only in Australia from © Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.