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Important changes to our Rewards credit cards.

From 4 April 2018, we’ll be making changes to our Rewards credit cards.

The Reserve Bank of Australia introduced new regulations on 1 July 2017, which impact credit cards issued by Australian banks in particular bank issued American Express Cards.  In response, Westpac reviewed its rewards credit cards and we want to notify you of some important changes that will take place from 4 April 2018.

Personal

  • Westpac issued American Express Cards will close from 4 April 2018. New Westpac credit card customers will no longer be offered a Westpac-issued American Express Card from 1 February 2018
  • A $50 Qantas Rewards fee applies for customers who choose to earn Qantas Points through the Altitude Qantas rewards program. Altitude offers a choice of rewards programs - Altitude Rewards and Altitude Qantas.
  • The standard Annual Card Fee on the Altitude Black credit card will reduce to $250.

 

 

  Altitude Altitude Platinum Altitude Black
Standard Annual Card Fee $100 (no change) $150 (no change) $250 (currently $395)
Qantas Rewards Fee
Altitude Qantas only
A $50 Qantas Rewards fee applies if you select Altitude Qantas on your card
American Express Card Issued by Westpac
Card closes on 4 April 2018

 

There will also be some points changes from 4 April 2018.

 

Altitude
Points earned per $1 spent on eligible purchases
Altitude Rewards Altitude Qantas
Visa Card 1 Altitude Point (no change) 0.5 Qantas Points (no change)
Points cap – for each statement cycle using your card 5,000 Altitude Points (no change) 2,500 Qantas Points (no change)

 

Altitude Platinum
Points earned per $1 spent on eligible purchases
Altitude Rewards Altitude Qantas
Visa Card 1 Altitude Point (no change) 0.5 Qantas Points (no change)
Points cap – for each statement cycle using your card Uncapped
(currently 7,500 Altitude Points)
Uncapped
(currently 3,750 Qantas Points)

 

Altitude Black
Points earned per $1 spent on eligible purchases
Altitude Rewards Altitude Qantas
Mastercard 1.25 Altitude Points (no change) 0.75 Qantas Points
(increase from 0.625 Points)
Points cap – for each statement cycle using your card Uncapped (no change) Uncapped (no change)

 

Business

  • Westpac issued American Express Cards will close from 4 April 2018. New Westpac credit card customers will no longer be offered a Westpac-issued American Express Card from 1 February 2018.

 

  Altitude
Business Gold
Altitude
Business Platinum
American Express Card Issued by Westpac
Card closes on 4 April 2018

 

Altitude Business Gold
Points earned per $1 spent on eligible purchases
Altitude Rewards

Visa Card
Every Day Spend
Government

1 Altitude Point (no change)
0.5 Altitude Points (no change)
Points cap – for each statement cycle using your card 20,000 Altitude Points (no change)

 

Altitude Buisness Platinum
Points earned per $1 spent on eligible purchases
Altitude Rewards
Visa Card
Every Day Spend
Government
1 Altitude Point (no change)
0.5 Altitude Points (no change)
Points cap – for each statement cycle using your card Uncapped (no change)

 

Frequently Asked Questions.

The Westpac-issued American Express Card linked to the Altitude card account will close on 4 April 2018. New Westpac credit card customers that take out the card before 1 February 2018 will be issued a Westpac Altitude American Express card, however this card will close on 4 April 2018.

If automatic payments are set up on the Visa or Mastercard there will be no impact to the automatic payment or BPAY. However if payments are made through the Westpac-issued American Express Card, you’ll need to contact the merchant directly and provide alternate card details before the card closes.

Once the Westpac-issued American Express Card closes, the features and benefits attached to it, including Amex Connect, will no longer be available. The other card account benefits not related to American Express will remain the same.

Altitude offers a choice of rewards programs – Altitude Rewards (earning Altitude Points) and Altitude Qantas (earning Qantas Points). From 4 April 2018, a Qantas Rewards fee applies for customers that have selected Altitude Qantas on their card. If applicable, this fee is charged every year on or after the anniversary of your first purchase or cash advance transaction made on your card account, for as long as you remain in the Altitude Qantas program. This fee will form part of your outstanding balance and if applicable, interest will apply per the Combined Conditions of Use and Credit Guide.

No. The Qantas Rewards Fee is charged at an account level, every year. Any additional cardholder linked to the account will not pay this fee.

The changes will be reflected in the Combined Conditions of Use and Credit Guide and the Altitude Terms and Conditions will be updated to reflect the changes for Altitude Platinum and Altitude Platinum Plus account holders.

Things you should know

Altitude Rewards Terms and Conditions (PDF 213KB)

Westpac Credit Cards Complimentary Insurance Policy (PDF 297KB) (for claim events prior to 1 October 2017)

Westpac Credit Cards Complimentary Insurance Policy (PDF 293KB) (Effective 1 October 2017)

Find out what information you need to provide to become a customer (PDF 768KB)

Westpac Rewards Credit Cards Concierge Service Terms and Conditions (PDF 917KB)

Westpac Rewards Cards Emergency Travel Assistance Terms and Conditions (PDF 116KB)

Credit criteria, fees and charges apply. Switches, upgrades, or customers accessing employee benefits are ineligible. This promotion may be varied or withdrawn at any time and is not available in conjunction with any other promotion.)