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Why sign up?

This short, completely online course will provide you with the information, skills and tools to respond to today’s challenging environment. 


How to enrol

Simply be one of the first 550 to apply for the short course. After being accepted, TAFE NSW will send further instructions. You must be a Westpac customer to apply.

"Westpac’s online business recovery course helped kickstart me mentally after the impacts of COVID-19. The content of the course was extremely current and very useful for small businesses – particularly now, in the wake of the COVID-19 crisis. Small businesses in Australia have been through so much in the past 12 months and it’s great to see Westpac and TAFE NSW teaming up to do something practical to help them move forward."

Carol Grimshaw, Grimshaw Legal

Read Carol's story

What the course covers

Customer relationship tactics for a digital world

Learn how to build effective customer relationships using social and digital strategies.

Innovation strategies to manage change

Develop techniques to respond positively to todays challenges and beyond.

Risk management and planning techniques

Create a risk management strategy to help your business adapt to change.

Included in this course:

  • Short 10-15 minute videos with supporting documents
  • Live monthly Q&A check-ins with a TAFE NSW industry specialist 
  • Study at a pace that suits you with 24/7 access to materials for up to 6 months
  • 12 weekly topics can be completed in 2-3hrs per topic
  • Certificate of Participation on completion of the course

We're here to help with a range of support options

COVID-19: Business support hub

See all our support packages available for business customers.

The Westpac business hub

Find tools and resources you need to help manage your business cash flow and a range of lending options, no matter what stage you're in.

The financial recovery hub

Explore our financial resources and tools aimed at helping you get back on track following crisis.