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I received an SMS code from Westpac, but I didn't make a transaction.
If you received an SMS code when you didn’t make a transaction or weren’t using online banking, please call us immediately on 132 032.
We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.
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If you received an SMS code when you didn’t make a transaction or weren’t using online banking, please call us immediately on 132 032.