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What do I do if my PayWear Card has been misplaced or is lost or stolen?

If you have temporarily misplaced your PayWear, you can use Westpac Online Banking to lock your PayWear Card temporarily without impacting the use of your Westpac everyday bank account or other cards. Once you have found your PayWear Card, simply use Westpac Online Banking to unlock it and you can start using your PayWear again.
 

If your PayWear has been lost or stolen, please use Westpac Online Banking to report your PayWear Card lost or stolen. The PayWear Card will be blocked without impacting the use of your Westpac everyday bank account or other cards.
 

PayWear Cards will no longer be offered from August 2022.

 

You can still use your PayWear Card as required, however, replacements will no longer be issued for lost or stolen PayWear Cards from August 2022. 

 

We’ll continue to offer digital wallet payments via Apple Pay and Google Pay which are easily accessible via your mobile device and available 24/7 in the Westpac app

 

Find out more about PayWear
 

World Mastercard®, Mastercard® and the Mastercard brand mark are registered trademarks of, and PayPassTM is a trademark of, Mastercard International Incorporated.