FAQs

What do I do if my PayWear Card or complimentary black Keeper included in the Essentials starter pack is faulty?

Please call Westpac on 1300 651 089 and advise that your PayWear Card or complimentary black Keeper included in the Essentials starter pack is damaged. You will receive a replacement PayWear Card with the same number and PIN. You will also receive a replacement Essentials starter pack which includes a complimentary black Keeper.

Find out more about PayWear