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What do I do if my PayWear Card is not working or my PayWear Accessory is faulty?

If your PayWear Card is not working or your PayWear Accessory is faulty, please call Westpac on 1300 651 089 and advise that your Card or Accessory is damaged.  You will receive a replacement PayWear Card with the same number and your PIN will remain the same.  You will also receive a free PayWear Essentials starter pack which includes a black PayWear Keeper and Band (the starter pack is available for a limited time).


Find out more about PayWear