FAQs
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What do I do if my PayWear Card or complimentary black Keeper included in the Essentials starter pack is faulty?
Please call Westpac on
1300 651 089 8am – 8pm Sydney time and advise that your PayWear Card or complimentary black Keeper included in the Essentials starter pack is damaged. You will receive a replacement PayWear Card with the same number and PIN. You will also receive a replacement Essentials starter pack which includes a complimentary black Keeper.