FAQs
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How will I know that the change has taken place?
You will see a new look sign in page and message above confirming that the page has changed.
Online enquiries
Things you should know
Westpac's security guarantee
To enjoy the benefit of our security guarantee, you need to comply with Westpac's Online Banking Terms and Conditions (PDF 277KB). Read the detail about your access codes, passwords and SecurID tokens. Always adhere to manufacturers’ software and support to ensure your mobile devices are covered by the latest software and security updates.