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How do I make a BPAY® payment using Online Banking?


To make a BPAY® payment using Online Banking:

  1. Look for the BPAY® logo on your bills
  2. Sign in to Online Banking
  3. Select the 'Make a payment' button on the Overview page
  4. Select 'Create a new payee'
  5. In the payment method dropdown menu, select BPAY®. Enter the 'Biller code' found on your bill. Select 'Look up biller' and select the correct biller
  6. Enter your customer reference number. Select 'Confirm'
  7. Your new BPAY® biller has now been added to your payee list
  8. Enter your payment details
  9. Review your payment details and select 'Confirm'
  10. You will be sent an SMS code to your registered device. Enter the SMS code and select 'Authorise'
  11. Your BPAY® payment is complete. You may print, save or email your receipt


View Quick Steps guide with video



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