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I'm having trouble linking the Westpac Action. What should I do?

Before you can set up the Westpac Banking Action for Google Assistant, you will first need to be registered for Westpac Mobile Banking app.

If you are having difficulty linking the Westpac Banking Action for Google Assistant, please make sure you are using the correct Westpac customer ID and password.

Your Google Assistant-enabled device needs to be linked to the same Google account used to link the Westpac Banking Action.

If you continue to have difficulties, please call us on 1300 655 505, or on (+61 2) 9155 7700 if calling from overseas.

Things you should know

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Westpac's security guarantee
To enjoy the benefit of our security guarantee, you need to comply with Westpac's Online Banking Terms and Conditions (PDF 341KB). Read the detail about your access codes, passwords and SecurID tokens. Always adhere to manufacturers’ software and support to ensure your mobile devices are covered by the latest software and security updates.