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How secure is a Fitbit Pay transaction?


Your transactions and card information are secure. Fitbit Pay does not keep your payment information on their servers and your card details are never stored on the Fitbit smart watch or shared with merchants.  When a payment is made at the terminal, the merchants will only see the device account number. Fitbit Pay uses an industry-standard tokenization platform to ensure your card information is never revealed or shared with merchants or with Fitbit. When you set up Fitbit Pay, you’ll have to establish an authentication method to authorise payments using a Fitbit 4-digit PIN code.  Ensure you choose a PIN which is secure and not easy for someone else to guess.

You can keep track of all your purchases. As soon as you complete a transaction, you’ll see a payment confirmation in your Fitbit Wallet (in the Fitbit app) that shows exactly where the transaction occurred, along with the merchant's name and the transaction amount. The three most recent transactions are displayed. Any suspicious activity can be detected using this information.

You have greater peace of mind if you lose your Fitbit. If your Fitbit smart watch is lost or stolen, you can remove or suspend the card added to the smart watch using the Wallet section of the Fitbit app. You can also deactivate a payment card from Fitbit Pay via the Fitbit website. No-one else can use your smart watch to make a payment without first entering your Fitbit 4-digit PIN code.

More about Fitbit Pay