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My loved one has recently passed away. What do I do now?

Look at our step-by-step guide online at or download a copy (PDF 632KB). Share this with family or relevant parties. We need to know as soon as possible so that we can start to help you through the process. Please notify us either in person, online or in writing and when available, provide Westpac with a certified copy of proof of death and a Will, if applicable.