How do I open a new Westpac Account?

Please use the forms in the following table to establish a new account or an additional account for existing customers.

Please Note: A Foreign Currency Account is domiciled in Australia and available in most major currencies. Refer to Business Foreign currency accounts for information on available currencies.

What identification is required?

Individuals (Account Signatories)

Individuals transacting on an account will be required to be Westpac Identified. Please have them present their identification documentation at their local Westpac Branch.  Once they have been identified, please contact your Client Enquiry Manager and provide them with the new Customer Number.

Customer Identification

Under the Anti Money Laundering / Counter Terrorism Financing Act Westpac Group is required to collect and verify Customer Identification information, for any new customers on-boarded. To commence KYC onboarding please contact your Client Experience Manager who will initiate the process with our Customer Lifecycle Management (CLM) Team.

AML/CTF - Westpac Group policy

Guidance Document for Customers

The documents below have been prepared for customers to provide guidance on the process for certifying identification documents in Australia

Guidance on Certifying Identification Documents for Australian registered/resident customers (PDF 90KB)
 

How do I establish an Electronic Instruction Indemnity (formerly known as facsimile/email indemnity)?

Complete the Electronic Instruction Indemnity (PDF 628KB) if your organisation intends sending instructions through electronic communication (such as email, facsimile, telephone, or other computerized/online systems) and your organisation wishes to accept advices and other electronic communications transmitted by the Bank, in relation to any accounts, facilities or other arrangements which you may now or in the future have with the Bank.

How do I open foreign currency accounts?

A Foreign Currency Account is an Australian based deposit account for foreign currency. They are available for most major currencies.

The Account Opening form and Notice of Authority must be completed to establish a Foreign Currency Account.

Foreign Currency Account Opening Form (PDF 1MB)

Notice of Authority (PDF 746KB)

Foreign Currency Account - Terms & Conditions (PDF 365KB)

Incorporates the Terms and Conditions of accounts.