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Corporate Online enhancement - 27 August 2018

Effective from Monday, 27 August 2018, the following improvements to Corporate Online have been made to simplify your online banking.

Improved security and alerting when using Payments

To make it easier to identify when a beneficiary’s account is being used for the first time, a “new” symbol will be displayed next to the account details.  This indicates that the account details provided for the beneficiary have not been used previously for this office and additional verification is recommended.

Password reset for a suspended (locked) user

The ability for administrators to reset the password for a user has been disabled if the user has been suspended (locked) by Westpac.

Reminder message to be issued for an expiring user

To ensure that there are sufficient active users available, if a user has an expiry date they will receive a reminder message advising that their access is due to expire in 30 days.  This message will also be issued to the administrators.

Need help?

Please refer to the Corporate Help Desk contact details and hours of availability for further details