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Is the Westpac EFTPOS Network down?

Check for service interruptions or outages on your payment facility or EFTPOS terminal.

Current service status:

Current service status:

All merchant systems are operational

Check for outages with your network provider

From time to time there may be an outage with your network provider. You can check on their website to see if there is a disruption to the network. Here’s a couple of the common ones: 

 
Keep your business trading during an outage

Our EFTPOS Connect, EFTPOS 1, EFTPOS 1i and Presto Smart terminals come with an Electronic Fall Back mode that enables the terminal to continue to process transactions, even when the network is unavailable.1

Learn more about keeping your business trading during an outage.

Scheduled maintenance

The scheduled upgrade to our EFTPOS and eCommerce payment systems on Sunday, 26 September 2021, has been delayed until October. We’ll let you know here once the new date is confirmed.

 

Things you should know

1. Subject to system availability