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Is the Westpac EFTPOS Network down?

Check for service interruptions or outages on your payment facility or EFTPOS terminal.

Current service status

All merchant systems are operational


Check for outages with your network provider

From time to time there may be an outage with your network provider. You can check their website to see if there is a disruption to the network. Here are a couple of the common ones: 


Keep your business trading during an outage

Our EFTPOS terminals come with an Electronic Fall Back (EFB)* mode that allows the terminal to continue to process transactions, even when the network is unavailable.1

Learn more about keeping your business trading during an outage.

Things you should know

1. Subject to system availability

* Electronic Fallback is subject to card type and transaction (floor) limits.