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What you get

Getting paid just got easier with Genie. Take payments, track sales, manage invoices. We’ve put the tools you need to help run your business into one convenient and reliable solution.


Genie card reader

Chosen for its security, simplicity, and reliability. One of the smallest on the market and will fit snuggly into your pocket. Take card payments anywhere, anytime with ease.


Genie App

Take payments, track sales, manage invoices. Includes an app for both Android™* and iPhone mobile devices, as well as a web portal for convenient access.

Online Banking & Transaction account

Business One Low transaction account monthly fee waived while on a Genie monthly plan3. If you’re new to Westpac, we’ll set you up with access to Online Banking and our award winning1 Westpac Mobile Banking Apps.


Create and send an invoice in just a few taps.

Optionally add a message to your customer.

Track overdue invoices and total amounts owing.

Easily see your communications with your customer, and chase payments from our app.

Create items for your popular products and services.

Add images and descriptions and choose whether GST is applicable for each item.

Your items will sync across all your devices so they’re with you wherever you go.

Keep track of your top selling items and how many you’ve sold.

Email receipts to any email address, or quickly search from your contact list.

View all your receipts and see a summary of your takings by day, week and month.

View itemised breakdown of each transaction and re-send receipts as required.

Your customer will get a beautiful itemised email too.


Because we know every business is different, we’ve come up with two different pricing options to suit your needs.

If your card turnover fluctuates month to month, you can also choose to only be charged for the payments you process.

Our Pay As You Go (PAYG) option is designed to give you confidence and flexibility when managing your expenses.

All EFTPOS, MasterCard® and Visa transactions will be charged at a flat rate of 1.95%.

There is also a $100 up front cost for your card reader, which will be charged when you establish your Genie facility.

Next steps

We want to get you up and running to accept payments as quickly as possible.


Step 1


Apply online or over the phone. Our simple application process takes less than 10 minutes, and includes everything you need to start accepting payments, including an Genie account and card reader, merchant facility, a Business One Low transaction account, Westpac Live and Debit MasterCard®.

If you’re already a Westpac customer, you can also choose to settle into an eligible existing account.


Step 2


If approved, we’ll send you an email with your new details and an SMS with your Genie password straight away.

Step 3


We’ll send out your card reader within 1 business day and send you a tracking link once it’s been dispatched.


Step 4


Once you receive your card reader and install the Genie Mobile app on your Android™ Phone or iPhone, you’ll be able to start taking payments right away.


Things you should know

Genie Terms and conditions (PDF 390KB)


Applications for merchant services are subject to approval. Terms and conditions and fees and charges apply. Full details are available on request.
The Genie Mobile app is available on iPhone running iOS 8 or later and devices running Android™ 4.4 and above with Bluetooth® 4.0 compatibility.
1. Winner of the Best Innovative Online Banking Service in Money Magazine's 2015 Best of the Best Innovation awards and Good Design Award in the category of Digital and Online design - Good Design Australia 2014.

2. Genie Plans are not available for use outside of the indirect tax zone.

3. The Monthly Plan Fee for your Business One (Low) account will be waived while you continue to hold a Merchant Facility on a Genie Monthly Plan and settle to this account. The Business One (Low) account must be in the same name as the Merchant Facility. This offer is not applicable for any other account type and for a single account per Genie Monthly Plan only. All other account fees and charges apply. Where you do not hold a Business One (Low) account or cease to hold a Merchant Facility on a Genie Monthly Plan, the standard Monthly Plan Fee will apply for the account. We may withdraw or vary any benefit under this offer by providing you 30 days written (including electronic) notice. This offer may be withdrawn or varied at any time.

4.Cancellation fees apply.

World MasterCard®, MasterCard® and the MasterCard brand mark are registered trademarks, and PayPass is a trademark of MasterCard International Incorporated.

Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Watch is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

Android is a trademark of Google Inc.