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Indigenous Australians

Supporting Indigenous Australian customers, people and communities to prosper and grow.

Why is this important?

No other culture has a history as long as Australia's Aboriginal and Torres Strait Islander peoples - the oldest continuous living culture on the planet. That is something in which all Australians can take pride.

Yet striking disparities persist between Indigenous and non-Indigenous people in Australia. This is particularly true in the areas of health, economic inclusion and empowerment. At Westpac, we have long believed we have a responsibility to use our skills and our connections in partnership with Indigenous Australian people to help bridge these disparities. 

By partnering with Aboriginal and Torres Strait Islander people, customers and communities we can help to shape a nation in which Indigenous and non-Indigenous Australians share social and financial equity. In doing so, we'll contribute positively to the national economy for the benefit of all Australians.

Taking action

Our current Reconciliation Action Plan - the fourth since we launched our initial plan in 2010, is our most ambitious yet.  It has been ranked 'Elevate' status by Reconciliation Australia, the highest status to be awarded, and has almost 50 measurable commitments. 


Our focus is in four areas:

  • Meaningful careers
  • Better banking experiences
  • Backing Indigenous business
  • Prospering communities

Initiatives in action

Indigenous Australian parity exceeded

Westpac announced that the proportion of its employees who self-identify as Indigenous Australian had reached more than 4%.

Find out more

Indigenous Australian university internships

Aleacia McIntyre is one of at least 400 Indigenous Australian university students Westpac plans to recruit over the next decade through its partnership with CareerTrackers.

Find out more

Our progress

How we are tracking against our 2015-17 RAP

Objectives and measures 2015 2016 Target by 2017
Meaningful careers
Indigenous Australians recruited (cumulative number) 150 290  5001
Indigenous Australian university student interns recruited through CareerTrackers Indigenous Internships Program (cumulative number) 34 60 1202
Retention reporting framework and career retention programs tailored to Indigenous Australian employees Program design progressed Program development progressed Implementation of programs
Financial inclusion
Indigenous Australian organisations that undertake Westpac financial education training (cumulative number)  10 37  30
Visits to Indigenous Australian Communities by Westpac Indigenous Business Managers to engage and assess financial inclusion needs (cumulative)  25 64  30
Supply chain spend directed to Indigenous Australian businesses (cumulative $m) 1 2.8 3
Investigate and implement new product and service offerings to better meet the needs of Indigenous Australians Progressing Progressing Address opportunities
Strong and thriving communities
Time spent by Westpac Group employees on secondments3 with Indigenous community organisations through Jawun 391 weeks during the year 276 weeks each year 276 weeks each year
Financial grants made to organisations supporting Indigenous Australians (number) 24 21 Increase YOY
Financial grants made to organisations supporting Indigenous Australians ($) 721,781 230, 9434 Increase YOY
Recognition advocacy
Completions of Indigenous Cultural Awareness training module by employees 1,442 2283 Increase YOY
Branches with permanent signs which acknowledge Traditional Owners of land (number) 750 7505 Full network
Community visits by Westpac Group senior leaders to organisations through Jawun (cumulative visits) 6 11  15
Improve outcomes in biennial RAP Employee Perception Barometer Survey in late 2016 Increase in positive attitudes and perspectives6 Improve bienniall


1. 2015-17 cumulative target, introduced to align with 2015-17 Reconciliation Action Plan.
2. Westpac aims to recruit at least 400 Indigenous Australian university interns over the 10 years to 2024 through our partnership with CareerTrackers.
3. Includes five 12-week and two 6-week secondments to support Empowered Communities program.

4. Westpac Foundation awarded fewer grants in 2016 due to a program restructure that increased focus on supporting established social enterprises towards investment readiness.

5. Rollout complete to all Westpac brand branches.  BT Financial Group will introduce signage in 2017.

6. Improvements made on development areas identified in the 2014 survey results including higher participation in RAP events and belief that Indigenous Australians hold a unique place as First Australians.



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Indigenous Engagement 
Indigenous Careers




Indigenous Business Banking

Supplier Inclusion & Diversity