Apply for assistance
We are facing unprecedented times and appreciate there is much uncertainty due to COVID-19. Please complete and submit this form if you would like to apply for payment flexibility to assist in handling this uncertainty.
We have a special assistance package in place for home loans.
This package defers your home loan repayments for 3 months. The deferred interest will be capitalised and any deferred principal repayments will need to be paid off during the remainder of your loan term. This means your loan repayments will be higher after the 3 month deferral period.
Accounts you require help with:
For any other products: if required, one of our Assist Consultants will contact you regarding your accounts. Please note we are currently experiencing high volumes, but we have your request and will get back to you as soon as we can.