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Media releases

Westpac abolishes ATM withdrawal fees

24 September, 2017


Westpac today announced that non-Westpac Group customers will no longer be charged an ATM withdrawal fee when they use one of Westpac Group’s 2,925 ATMs. This also includes non-Westpac customers using St.George, Bank of Melbourne and BankSA ATMs.

Westpac Group Executive, Consumer, George Frazis said that this is a logical extension of the benefits Westpac, St.George, Bank of Melbourne and BankSA customers have obtained for a number of years when using the Group’s different branded ATMs.

We want all Australians, whether they are Westpac Group customers or not, to benefit from one of Australia’s largest ATM networks.

This will make it more convenient for millions of Australians to conveniently obtain cash, with no additional fees. It will particularly assist Australians in rural and regional areas. We understand that the ‘foreign ATM’ fee has been deeply unpopular with consumers. Along with our new low interest credit card as well as removing teller sales incentives, Westpac is listening and responding to consumer concerns,” Mr Frazis said.

The removal of this fee will not apply to customers using overseas cards.

This change is effective from 5 October 2017.