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How do I hide my accounts?

You can hide or display certain accounts in Online Banking or the Westpac App, but whatever you hide in one will still appear in the other.


In the Westpac App

  1. Search Show or hide accounts in the Smart search bar
  2. Deselect the account you want to hide


You can group or mask accounts in Online Banking, but only masked accounts will update in the Westpac App. If you need to reorder your accounts, you can do this in the Westpac App.

In Online Banking

Personal customers

  1. Go to Services > Preferences > Accounts.
  2. Select the account you want to hide and tick Hide account

Business customers

You can hide an account from a user in your Business network. You need to be an administrator with a linked security device.

  1. Go to Administration > User Administration
  2. Select the user you want to restrict and tick the account you want their access removed from