FAQs
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When can I hide my accounts?
When you don’t want to display certain accounts, Online Banking allows you to hide these accounts from display and reveal them again when you choose.
Hiding and displaying accounts are independent in Online and Mobile Banking, so you can hide accounts on one platform (e.g. in Online Banking) and reveal them in another (e.g. in Mobile Banking).
To hide your accounts go to Services & preferences > Preferences > Accounts & services
Business customers
If you would like to hide an account from a user within your business network, you’ll need to be an administrator of the business network with a security device linked and preform this task from a desktop. Not available through Westpac App.
Head to Administration then click on User Administration. Select the user whose access to an account you would like to edit. You will be taken to the Users access screen, where you can click the X on the account you would like to remove.