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What measures can I take to protect my information?

  • For an added layer of security set up a unique 4-digit passcode to access the Westpac Banking skill. Your passcode should be different to your Online and Mobile Banking access codes.
  • Keep your customer ID, password, passcodes and other credentials secure
  • We recommend you always use available security to lock features on your personal devices
  • Do not include any sensitive personal information (such as your date of birth, or account or card numbers) in any conversations via Alexa.


Find out more about the Westpac skills for Alexa