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Westpac expands branch access for customers

26 September 2023

Westpac customers can now visit any Westpac, St.George, BankSA or Bank of Melbourne branch across Australia for their cash transactions following the rollout of new technology which connects our branch network across the country.

The upgrade means customers can now use more locations across Australia, with any St.George, Bank of Melbourne or BankSA customer able to make cash transactions in a Westpac branch, and vice versa.

“This completes a major piece of work as we integrate technology across Westpac Group brands”, said Westpac CEO Peter King.

“We are simplifying and consolidating our operations so that we deliver better services for customers, no matter which Westpac brand they use.

“Westpac, St George, BankSA and Bank of Melbourne customers will now have more options to do their banking at any location across Australia as part of a more connected branch network.

“This is part of our broader strategy to provide our customers, including in rural and regional Australia, greater access to banking services through investing in technology, digital services such as our mobile app and video banking, branch footprint and key partnerships,” Mr King said.

The technology roll-out builds on Westpac Group’s ongoing program of branch co-locations, where two Group brands in one area are brought together under one roof in key locations. Westpac has opened more than 80 co-locations across Australia since 2021, providing a long-term commitment to serving local customers and communities.


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