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What we do for our customers

We need to continually simplify, evolve and compete in a rapidly changing environment.

It takes bold leaders with real vision to deliver transformative change and to ensure we continue to enhance our customers’ experiences.

Westpac Group is making significant investment in programs and Transformation is at the forefront of this – providing specialist advice and the ‘know how’ to support the execution of transformational change.

The important information

12 month program with 3 x 4 month-rotations 

Only available in Sydney, NSW

Rotation areas

You can expect your rotations to cover project management, change management or business analysis roles within our projects or programs across the organisation. Working with different teams and leaders, you could be involved in anything from understanding customer needs, solving business problems, defining new solutions or delivering a new service or products to our customers.

Future career opportunities

The program will give you an opportunity to learn and contribute in different ways to each project you take part in. You will explore and experience concepts such as structured customer focused problem solving, customer journey mapping and agile transformation. This journey of developing such valuable skills undoubtedly sets you up for success in your future career at Westpac Group.

Who we want

If you want to participate in projects to execute and deliver change, drive value and enhance our customers’ experience, join us and be transformed. We welcome graduates from all disciplines to apply to bring diversity of thought, whilst having a genuine interest in transformation and project execution.

What our graduates have to say

“I studied Psychology & Sociology at the University of Sydney and, in my spare time, I lead Australian soldiers as a Lieutenant in the Army Reserves.

I may be a Transformation grad, but I love history, mythology and ancient things (think ruins and old books)!

When I reflected on what I wanted at the beginning of my career, I wanted to leverage the size of the company I worked for to gain experience in different fields, create a strong professional foundation and work with people I could respect.

Choosing Transformation was the conduit to all of those things – it offers exposure to all areas of Westpac Group. I’m learning about fields like Change Management and Human Centred Design with great people, and everything we do has an impact on potentially millions of Australians (even better).”

Since rolling off the program…

“I am a Business Analyst working as part of the Automation & Digitisation in Channel Experience Transformation.

In Automation & Digitisation, we’re focused on finding ways to enhance customer experiences and business capabilities through digital solutions. This could involve things like automating business processes using Virtual Assistants, or digitising banking documentation so we reduce paper usage (and increase convenience).

The grad program gave me fantastic exposure to different areas of the business, role types, and ultimately helped build relationships that led to my current position.

Having a social science background (Psychology & Sociology) I thought I would never be involved with things like AI (and yet here I am). “

Todd, 2022 Transformation Graduate

Eligibility and how to apply 

We’re looking to fill our programs with original thinkers and innovators from all degrees of study. We embrace diversity, recognising the value people bring to us with their individual differences, qualities, ideas and insights.

To apply for our graduate program you must be in your final year of study of a university degree;


You can have completed an undergraduate or postgraduate degree but it must be no more than three years ago.

You also need to be an Australian or New Zealand Citizen or an Australian Permanent Resident when you apply.


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