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Understanding insurance

Helping to answer your insurance questions.

Hot topics

Check out these quick links to the most popular articles.

Insurance for first home buyers

There’s nothing like getting the keys to your first home… 

What you need to know about Landlord Insurance

If you're looking for ways to protect your investment property...

Tips for moving out of your home

Moving out for the first time can feel like a liberating experience…

Explore insurance topics

Home Insurance

Helping you navigate through key topics relating to home, landlord and renters insurance.

Car Insurance

Find articles on car insurance cover, premiums, vehicle maintenance and more. 

Life Insurance

Explore how life insurance can be a key component in your financial plan. 

Income Protection

Learn what financial help is available if you are injured or become ill.

Disaster Preparation

Bushfires, fierce storms and other natural emergencies are a fact of Australian life. Being prepared can make a big difference.

How to make an insurance claim

It can be as easy as picking up the phone or filling out an online form. Our claims consultants are available to give you a hand.

Lodging your claim

Whether you have home, car, travel, boat, loan repayment or life insurance, we have you covered.


Make an insurance claim


Natural Disaster Claims

If you have home or landlord insurance and been impacted by a severe natural disaster we can help.

Make a Home Insurance claim

Things you should know

Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714 (the Bank) can arrange the following insurance, but does not guarantee the insurance:


  • Home and Contents Insurance and Landlord Insurance, which are issued by Allianz Australia General Insurance Limited ABN 99 003 719 319, which is a corporate authorised representative of Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz Insurance). 

    View the Home and Contents Insurance Key Fact Sheets.

  • Westpac Motor Insurance, which is issued by Allianz Australia Insurance Limited ABN 15 000 122 850.
  • Travel Insurance, which is issued by AGA Assistance Australia Pty Ltd ABN 52 097 227 177 (trading as Allianz Global Assistance), as agent for Allianz Australia Insurance Limited ABN 15 000 122 850
  • Life Insurance is insured and issued by Westpac Life Insurance Services Limited ABN 31 003 149 157 AFSL 233728, except for Term Life as Superannuation, Income Protection as Superannuation and Income Protection Assured as Superannuation, issued by BT Funds Management Limited ABN 63 002 916 458 AFSL 233724 as Trustee of Retirement Wrap ABN 39 827 542 991. 

This information does not take into account your personal circumstances. Read the relevant Product Disclosure Statement to see if the insurance is right for you.

Where applicable, a Target Market Determination (TMD) has been created for these insurance products. Please visit for these TMDs or, for the TMDs for Caravan and Trailer Insurance and Marine Pleasurecraft Insurance, please call 1800 502 077.

By clicking on Get a quote you will enter a third party site hosted by Allianz. Any personal information you provide to Allianz’s hosted site will be collected, used and disclosed in accordance with Allianz’s Privacy Statement and Privacy Policy.

Westpac's Privacy Policy is available at or by calling 132 032 8am – 8pm Sydney Time, 7 days. It covers:

  • How you can access the personal information Westpac holds about you and ask for it to be corrected;
  • How you can complain about a breach of the Privacy Act 1988 (Cth) or a registered Code by Westpac and how Westpac will deal with your complaint; and
  • How Westpac collect, hold, use and disclose your personal information in more detail.

© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.