Skip to main content Skip to main navigation Skip to accessibility page Skip to search input

eStatements FAQs

What are the benefits of eStatements?
Are eStatements secure?
Are there security issues I need to be aware of?
What happens if I don’t receive an email notification?
How do I switch to eStatements?
Can I go back to receiving paper statements?
Why are some transaction and savings account statements moving to eStatements?
Can I still view eStatements after an account has been closed?
If my eligible transaction and savings accounts are moving to eStatements, are my other accounts (Credit Cards, Home Loans) also going to eStatements?
I have a joint account – can I receive eStatements?
Do I need to let Westpac know if I change my email address?
Do I need to let Westpac know if I change my postal address?
Can I access someone else’s eStatements?
Can I save my eStatements?
Can I print my eStatements?
Will my eStatement look the same as the paper statement I receive in the mail?