Westpac Banking Corporation


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How to protect your cards with SecureCard™

SecureCard helps you when your cards are lost or stolen

Secure Sentinel with SecureCard ™ offers a card registration facility for all your credit, debit, charge, ATM and other financial cards.

One phone call to Secure Sentinel arranges cancellation and/or replacement of your lost or stolen cards 24/7.

An instance of fraud is not only a stressful experience, but can cause major interruptions to your holiday plans. Unfortunately no-one can guarantee that you won't be robbed, or lose major important valuables or documents. But Secure Sentinel can make life easier when disaster strikes.

Fraud Deterrent Stickers

Members are issued with fraud deterrent stickers designed to protect your financial cards. From January to December 2008, more than 7,200 members reported lost or stolen cards to Secure Sentinel.

Other registration and protection services

Secure Sentinel can offer members:

  • SecureCard™ - registration of credit, debit and ATM cards
  • SecurePhone™ - mobile phone protection and retrieval service
  • SecureKeys™ - coded key tags aid retrieval. Anyone that finds your keys can drop them in a post box or call the toll-free number 2
  • SecurePassport™ - providing you with the nearest Australian Diplomatic and/or Consular Post, as well as a passport renewal reminder service 8 months prior to your passport expiring
  • SecureDocument™ and SecureValuable™ - registration of your important documents and valuables
  • Emergency cash - supply advance of up to AUD$1,000 when travelling.

Find out more about Secure Sentinel Services or apply online.

Things you should know
  • Important: If you are applying for a selected credit card at the same time or after your Premier Advantage Package is set up, or if you are switching or upgrading from an existing Westpac credit card, or if you are accessing employee benefits, you are not eligible for any special promotional offers (such as any promotional balance transfer rate) available at point of application. Please check the details at card application. Fees and charges are payable. Credit card applications are subject to Westpac's normal lending criteria. An additional credit card can be issued on the primary cardholder’s credit card account to any nominated person 16 years or over. All transactions using the additional credit card will be the responsibility of the primary cardholder. Information about a third party’s products or services is provided for convenience only and does not represent an endorsement by Westpac of the products and services.
  • 1.Subject to system availability.
  • 2.Excludes calls made from a mobile phone.