FAQs

How do I activate my Worldwide Wallet?

The easiest way to activate your cards is to:

1. Visit www.westpac.com.au/worldwidewallet
   
2. Select ‘I received my cards in the mail’ or ‘I picked up my cards in branch’
3. Then, click ‘activate now’ to be redirected to the Online Banking sign in page
4. After signing in, follow the prompts to activate your cards. Please note both cards will be activated at the same time.

If you’ve received your cards in the mail, you can also follow the prompts in your account in Online Banking or the Westpac App to activate them.