FAQs

Do all transaction categories have a carbon footprint?

Most eligible transactions are automatically assigned to an industry category with an associated estimated carbon footprint emissions factor assigned to it by our partner, Cogo. Transactions where the category can’t be identified by us will be shown as ‘Uncategorised’. An estimated average emissions factor, made up of a weighted average emission factor across all sectors in the Australian economy, will be applied to ‘Uncategorised’ transactions.

You can see your total estimated carbon footprint against a subcategory, by tapping on the category it falls under from the Carbon Footprint Tracker insights. You can also view all the transactions belonging to a subcategory by tapping on that subcategory for the selected month. Examples of subcategories include groceries, take away & fast food, home improvement, and coffee shops.

Transfers are excluded from Carbon Footprint Tracker insights because they’re not considered to have an associated emissions factor (or example, moving money from your transaction account into your savings or credit card account).

You can easily change the category applied to a transaction by tapping on the transaction, select ‘Edit’ under ‘Subcategory’, and then choosing the category you feel best fits the transaction. We provide some suggestions based on the transaction description. The App will continue to learn as you update your subcategories and categorise future transactions similarly.