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How to set up Siri Shortcuts

Siri Shortcuts replaces Favourite Payments in the Westpac App for iPhone. Siri uses voice commands.

You’ll need to enable Siri in your iPhone settings before setting up a shortcut. To create a Siri shortcut, tap $ and make a payment or transfer. Once complete, tap Add shortcut.

Siri Shortcuts is available in the Westpac App for iPhone (v9.0.0 and above).

To launch Siri

Say “Hey Siri”. If using iPhone X or later, press the side button then say “Hey Siri”. Make sure Siri is enabled on your phone.


Note: Siri Shortcuts isn’t currently enabled for International Payments.

Getting started with Siri

How to enable Siri

  1. Go to your iPhone Settings > Siri & Search
  2. Tap to turn on Listen for “Hey Siri”

How to create a Siri shortcuts payment

  1. Tap $ and make a payment or transfer
  2. Once complete, tap Add shortcut
  3. Enter a Siri command for When I say or leave as the default payment phrase
  4. Tap Add to Siri

How to make a Siri shortcuts payment

  1. Say “Hey Siri, pay Alice Smith”. If using iPhone X or later, press the side button then say “Hey Siri, pay Alice Smith”
  2. Edit the Amount and payment Schedule
  3. Add a Description (optional)
  4. Tap Pay

How to edit or delete a Siri shortcuts payment

  1. Tap $ on the bar menu
  2. Tap Manage and tap the shortcut you want to edit or delete
  3. Edit When I Say and tap Save Shortcut
  4. To remove, tap Delete Shortcut


You can set up a Siri Shortcuts payment for all accounts except International Payments, Foreign Currency accounts, Flexi Loan accounts and Worldwide Wallet. It’s not available for multiple payments and transfers.

Only to finalise a Siri Shortcuts payment or transfer. You can initiate a payment by saying “Hey Siri” and your payment phrase.

Things you should know

Online Banking Terms and Conditions apply.

Mobile and Tablet Banking applications are only available for use by Westpac Australia customers.

Internet connection is needed to access the Westpac App. Normal mobile data charges apply.

iPhone, Apple and Siri are trademarks of Apple Inc, registered in the U.S. and other countries.