
CARD DAMAGED OR TAPPED OUT?
Why order a new card?
We understand that after a while there can be some wear and tear on your card that makes it hard to use. So we’ve made it simple to order a new card in Online Banking, using the Cards Hub.
How to get your card reissued
Cards Hub in the Westpac App
Before trying these instructions make sure you update to the latest version of the app.
- Tap Cards in the bar menu
- Or search Reissue card in the Smart Search bar and follow the prompts
Online Banking
- Go to Service > Services > Card Services
- Select Reissue card
- Select which card to reissue, whether it’s damaged or expired, your delivery address, and then select Reissue
What’s next?
Things you should know
Read the Westpac Online Banking Terms and Conditions (PDF 236KB) before making a decision and consider whether the product is right for you.
1. Westpac Cardless Cash - Terms and Conditions (PDF 91KB)
There is a Cardless Cash limit of 3 Cardless transactions per day, subject to a daily withdrawal limit of $500 and a weekly withdrawal limit of $1,000. All Cardless Cash limits apply across Westpac, St.George, BankSA and Bank of Melbourne accounts and Mobile Banking Apps.
2. The Digital Card is only available in the Westpac App and supported with the latest version of the Westpac App. The terms and conditions applicable to your product also apply to the use of your digital card. Online Banking Terms & Conditions also apply. You may not always be able to access your digital card.
Westpac Debit Mastercard® holders need to be at least 14 years of age and have an Australian residential address to be eligible for the card. If you're not eligible for a Westpac Debit Mastercard, apply for a Handycard to access your account.
World Mastercard®, Mastercard® and the Mastercard brand mark are registered trademarks, and PayPass is a trademark of Mastercard International Incorporated.
Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian Credit Licence 233714.