Enjoy the benefits of eStatements

What is an eStatement?

Westpac eStatements are an electronic version of your Westpac account’s bank statement. They hold the same information as your paper statements, but you can access them through your Online Banking or the Westpac App.

More secure

Lower your risk of identity theft by receiving your Westpac bank statements securely in your Online Banking or the Westpac App.

Environmentally friendly

Paper-free statements save trees plus the energy used to produce and deliver that mail to you.

Clutter-free

Store eStatements electronically instead of having paper statements lie around your home.

Convenient

View eStatements anywhere, anytime, in your Online Banking or the Westpac App. Plus, you can save and print them if necessary.

Extra benefits of eStatements

Personal preference

Opt for eStatements without impacting your joint account holder’s choice for how they receive their statements.
7 years’ history

View up to 7 years of statement history from your phone, tablet, or computer. Simply choose the date range you need.
Review regular expenses

Receive 30, 90, 120 days or select up to one year of past account history. This is useful to show your expenses or savings history.
Handy for tax time

Your eStatements have all the interest information for the financial year to help complete your tax returns.

How to switch and view your eStatements

Switch to Westpac eStatements in a few simple steps in the Westpac App or Online Banking.

To access your eStatements, you need to be registered for Online Banking. You also need a valid email address so we can notify you that your eStatement is ready to view in your Online Banking or the Westpac App.

Update your contact details

Mobile
Online

Mobile

Switch

Search eStatements in the Smart Search bar
Tap eStatement settings and select the account
Tap eStatement then Update

View

Search Statements in the Smart Search bar
Tap Statements (incl. closed accounts)
Select the Account in Active accounts
Tap the Statement date period you want to view
Tap the share icon to download or send a copy

Online

Switch

Select Service on the menu bar
Under Your preferences select Statement settings
Select an Account
Select eStatements and Save

View

Go to Overview and then Statements
Select an Account under Active accounts
Enter date range or select a preset range, and select Search
Select Download PDF to view the statement

Accounts with eStatements

You’ll be able to switch to eStatements for selected accounts linked to your personal banking profile – including savings and transaction accounts¹, mortgage accounts¹ and credit cards².

In some cases, eStatements aren’t available for all products so you’ll still receive paper statements. This could be because your account statement preferences are linked to a mortgage account in an offset arrangement, or there’s a permanent overdraft on the account.

Helpful how-to videos and guides

FAQs

For more information on eStatements read our FAQs or call us on 1300 655 505.

Need to register?

Talk to us now

Go paper-free with eStatements

You’ll be helping the environment and making things more secure and convenient.

Things you should know

For savings, transaction, and mortgage accounts, joint account customers are able to receive eStatements. If you’re a joint account holder and you decide to receive eStatements, your statement preference won’t impact other account holders, as statement settings are now based on individual needs.
For credit card accounts, only the primary cardholder can elect to switch to eStatements. If you choose to stop receiving paper statements for a joint account, we’ll send an email notification only to the primary cardholder each time an eStatement becomes available for viewing in the Westpac App and Online Banking.