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What is an eStatement?  

Westpac eStatements are an electronic version of your Westpac account’s bank statement. They hold the same information as your paper statements, but you can access them through your Online Banking or the Westpac App.

More secure

Lower your risk of identity theft by receiving your Westpac bank statements securely in your Online Banking or the Westpac App. 

Environmentally friendly

Paper-free statements save trees plus the energy used to produce and deliver that mail to you.


Store eStatements electronically instead of having paper statements lie around your home. 


View eStatements anywhere, anytime, in your Online Banking or the Westpac App. Plus, you can save and print them if necessary.

Extra benefits of eStatements 

  • Personal preference

    Opt for eStatements without impacting your joint account holder’s choice for how they receive their statements. 

  • 7 years’ history

    View up to 7 years of statement history from your phone, tablet, or computer. Simply choose the date range you need.

  • Review regular expenses

    Receive 30, 90, 120 days or select up to one year of past account history. This is useful to show your expenses or savings history. 

  • Handy for tax time

    Your eStatements have all the interest information for the financial year to help complete your tax returns.

How to switch and view your eStatements

Switch to Westpac eStatements in a few simple steps in the Westpac App or Online Banking.

To access your eStatements, you need to be registered for Online Banking. You also need a valid email address so we can notify you that your eStatement is ready to view in your Online Banking or the Westpac App.


Register for Online Banking

Update your contact details


  1. Select Service on the menu bar
  2. Under Your preferences select Statement settings
  3. Select an Account
  4. Select eStatements and Save


  1. Go to Overview and then Statements
  2. Select an Account under Active accounts
  3. Enter date range or select a preset range, and select Search
  4. Select Download PDF to view the statement

Accounts with eStatements

You’ll be able to switch to eStatements for selected accounts linked to your personal banking profile – including savings and transaction accounts1, mortgage accounts1 and credit cards2.

In some cases, eStatements aren’t available for all products so you’ll still receive paper statements. This could be because your account statement preferences are linked to a mortgage account in an offset arrangement, or there’s a permanent overdraft on the account.

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For more information on eStatements read our FAQs  or call us on 1300 655 505.

Things you should know
  1. For savings, transaction, and mortgage accounts, joint account customers are able to receive eStatements. If you’re a joint account holder and you decide to receive eStatements, your statement preference won’t impact other account holders, as statement settings are now based on individual needs. 
  2. For credit card accounts, only the primary cardholder can elect to switch to eStatements. If you choose to stop receiving paper statements for a joint account, we’ll send an email notification only to the primary cardholder each time an eStatement becomes available for viewing in the Westpac App and Online Banking.